paul P. kaysville, utah May 16, 2022 "I have been fairly disappointed with the last few service individuals that have come to my home. I have considered dropping Barlow because If this. Harry Boswell was a superb technician. It was obvious he was extremely knowledgeable. Great service individual."
val W. centerville, utah May 16, 2022 "Harry was very courteous and got right to work. He was punctual and professional. And he explained things about air conditioners that I hadn't thought about, which was good info to have. Harry did a great job!"
sue P. layton, utah May 16, 2022 "James did an exceptional job cleaning and maintaining my air conditioner."
brent R. farmington, utah May 15, 2022 "Harry was very personable and knowledgeable about his work and very informative about the answers to my questions."
danielle H. west jordan, utah May 15, 2022 "The tech was on time and all the services were performed."
james C. riverdale, utah May 15, 2022 "Rodolfo did a great job and explained everything that he did."
alvin D. sandy, utah May 15, 2022 "George was prompt, courteous, knew what he was doing and helpful with a concern we had."
christophe C. south ogden, utah May 15, 2022 "Your technician was professional, knowledgeable and kind."
patti O. salt lake city, utah May 14, 2022 "Tech was very friendly, helpful, willing to please. Gave (hopefully) good advice."
robert E. layton, utah May 13, 2022 "Harry Biswell was friendly, courteous, professional, and helpful. He took the time to explain what he was doing and also provided tips to provide better cooling and save energy at the same time."
james C. south ogden, utah May 13, 2022 "It's good to know I will have air conditioning that works in the coming summer,."
sandy T. provo, utah May 13, 2022 "Technician was very patient with me and arrived in a timely manner."
rickie M. salt lake city, utah May 12, 2022 "The appointment was easy to make, I was kept apprised of the appointment and the service was done efficiently."
stephen K. south jordan, utah May 12, 2022 "Paul Termunde was on time & very professional. Assessed the drainage situation & repaired with speed & quality work. Im very satisfied!! Thanks Paul & Barlow Service Experts."
craig G. kaysville, utah May 12, 2022 "Rodolfo was helpful and gave good advice on several questions I asked."
dave C. ogden, utah May 12, 2022 "Service tech arrived on time, was polite and courteous, and performed all services expected. Cost to be charged for service was only issue."
john M. west jordan, utah May 11, 2022 "Suggested replacement was done surprisingly rapid and clean and polite"
andy K. sandy, utah May 11, 2022 "TECHS WERE GOOD..SALES CONSUTANT NOT SO MUCH...NO FOLLOWUP ON POTENTIAL NEW EQUIPMENT INSTALL."
clayne A. centerville, utah May 09, 2022 "Harry Biswell did a great job. on my annual air conditioning check. He arrived on time, was very courteous and spent time answering my questions."
jeff N. clinton, utah May 09, 2022 "Jim did a great job....hadn't installed the Amazon Smart Thermostat (Honeywell) before but figured it out fairly quickly....very friending and did quality work"
sheryl R. salt lake city, utah May 09, 2022 "Barlow comes every year and our systems continue to work to our satisfaction.. The technicians are always polite, professional, and efficient."
janet P. salt lake city, utah May 08, 2022 "I have been with Service Experts for a few years and every year you do an exceptional job! Thank you."
jerry A. orem, utah May 06, 2022 "called befor he came got here went right to work and got in and out and was very noice"
peggy C. west bountiful, utah May 06, 2022 "Harry quickly identified the issue and was able to fix it in the same visit"
barbara C. uintah, utah May 05, 2022 "The technician Harry Biswell is always friendly, professional and explains the service that he is performing. He represents Barlow Service Experts very professionally. It is because of him that we are very satisfied with the service!"
nancy A. fruit heights, utah May 05, 2022 "Barlow is always excellent on everything. Jim is pleasant, helpful. I couldn't have asked for better service. I will tell everyone about Barlow."
richard H. south jordan, utah May 05, 2022 "This is the 4th time or so and you do work at my rental units as well. Everything has been very good and helpful so thank you!"
william M. salt lake city, utah May 04, 2022 "Worker obviously new his trade well. He stayed at the job until it was complete. Explained what was wrong, what needed to be done, and what we needed to do to help prevent same problems again."
dale H. salt lake city, utah May 04, 2022 "They did a good job, were polite and explained what they did."
larry M. farmington, utah May 04, 2022 "Jacob and Andrew came on a rainy day, they protected our home by putting down tarps, they kept my wife updated on status, explained everything to her and did an exceptional job. The installation is clean, neat and very professional. They are really exceptional employees."
roger M. west haven, utah May 04, 2022 "She went through the whole system with me where no one else did before"
jennifer J. ogden, utah May 04, 2022 "The original pad underneath the new air conditioner was too small by a few inches. The service team came out to look at it. When they knew I wanted it rt replaced they proceeded with that and did not argue with me. The pad was ordered, and a few days later Zachary, Jacob and Andrew replaced the pad without further incident. They informed me they arrived, and also informed me when it was completed. Very friendly, polite, professional staff. Thanks also to Kristin in the office for her professionalism and kindness."
janet W. roy, utah May 02, 2022 "I was happy to see Harold back for my AC maintenance, since he did such a thorough job last year on my furnace. Because of his explaining what he checks for in terms I can understand, I have a better appreciation for the work the technician does."
eldon A. south jordan, utah May 01, 2022 "Lucas, John I believe and Savanna were great and put up with all my questions."
raelene S. harrisville, utah May 01, 2022 "Representative was professional and provided very good service and information"
jerry B. draper, utah April 30, 2022 "My seasonal maintenance was done professionally, efficiently, and with a cordial friendly attitude. Jorge was training a new technician and I was amazed to see how thorough and detailed he was in all his explanations."
reyes S. ogden, utah April 30, 2022 "They checked everything not waisting any time and now everything is ready for the summer"
kaly F. ogden, utah April 29, 2022 "So far so good. Our new system is working well and the annual check ups have also gone well."
georgia A. west jordan, utah April 29, 2022 "I haven't needed to use the air conditioner yet, so as far as I know it will work when I do need it. He replaced a part and checked everything out so I feel confident that when the weather is warmer I can stay cool."
sarah G. roy, utah April 28, 2022 "The technician was very thorough. My only complaint is that he saw something that really needs to be replaced, but is unable to do something about it until it goes out. Very frustrating on a furnace that is barley 2 years old."
denise L. north ogden, utah April 25, 2022 "Rodolfo Mantilla did great work for us. He explained everything he did and found. We really appreciate his professionalism and friendliness."
russell G. pleasant view, utah April 24, 2022 "Rodolfo was very nice and efficient in getting our Evaporative Cooler ready for the Summer."
charles M. west point, utah April 24, 2022 "Tech was friendly and knowledgable. He explained everything to us."
nikki M. layton, utah April 23, 2022 "David was very knowledgeable and helpful. He was friendly and talked me through what he was doing and what needed to be done."
gordon J. north ogden, utah April 22, 2022 "Very attentive to our issues. He explained everything well and took care of the problem. Since it may be an A/C leak he gave us instructions on how to respond if we have further issues."
robin M. riverdale, utah April 22, 2022 "The Technician was very through and answered any questions I had."
greg C. south ogden, utah April 22, 2022 "He was on time, cordial, and replaced the thermostat quickly and answered all my questions"
robert H. orem, utah April 22, 2022 "Peter was knowledgeable and polite. He thoughtfully gave us 30 minutes warning before arrival. He offered services available but wasn't pushy. Great job!!"
james R. ogden, utah April 21, 2022 "Trent is an asset to the company. He is very knowledgeable about the job he is doing, very friendly to talk with and concerned about how things are working. Making sure that our air conditioner and furnace are working properly."
allen R. springville, utah April 21, 2022 "The technician was very thorough and helpful. He figured out that the 'chirping' sound when our furnace came on was a malfunctioning gas meter. We appreciate his good work. The next day Springville city came out and replaced our gas meter."
carol H. springville, utah April 21, 2022 "I liked the friendly personality that Peter showed. Very easy to chat with."
devern P. provo, utah April 20, 2022 "He was very professional and provided me with the help I needed."
nancy R. harrisville, utah April 20, 2022 "Roldolfo was very considerate and seemed to be very thorough"
claudia T. roy, utah April 19, 2022 "The gentlemen who came to do my install were polite, worked hard, were friendly and helpful. They explained my new thermostat and set it up for me. I was extremely pleased with the service provided."
richard S. centerville, utah April 19, 2022 "The service technician Harry was on time answered all my questions and performed the work efficiently."
ron A. pleasant grove, utah April 17, 2022 "The tech guy's name was Apollo. He has been to our house before. He is very professional and efficient. Now this next statement has nothing to do with how his performance was today, but I need to let him know that he left his canister of BIODRAIN at our house by accident. I left it outside on the doorstep Saturday, (He came here on Friday, 4-15). I called and talked to one of the ladies that answered the phone and asked her to let him know about the BIODRAIN. He didn't pick it up, he may have been working outside of Utah County. Tomorrow, 4-18 I will be gone for part of the day. I will put the canister of BIODRAIN outside on our front step, hopefully he might be around my area to pick it up. My address is 195 West 1300 North, Pleasant Grove - thank you, Sue Ann Abbott"
richard H. roy, utah April 16, 2022 "very professional,., showed up on time and complete their work very effectively"
bonnie W. west haven, utah April 16, 2022 "Service tech was very thorough and explained everything he was doing"
sherry E. washington terrace, utah April 15, 2022 "The service person was very nice about my stupidity."
karen C. north ogden, utah April 15, 2022 "Sylvia serviced my furnace today and signed me up for a new maintenance agreement. Sylvia is always friendly, very professional and does a thorough, meticiulous job. I have total confidence in Sylvia's work."
helen S. millcreek, utah April 15, 2022 "Technician was friendly and did a good job diagnosing the problem."
neal B. layton, utah April 15, 2022 "The new equipment appears to work well. The team was very professional and pleasant."
mary raymond R. sandy, utah April 14, 2022 "Darren explained his recommendations and was very courteous. He cleaned up after himself"
david M. murray, utah April 14, 2022 "Daren and Paul, provided excellent service in performing semi-annual plumbing maintenance inspection and adjustments as needed."
lancelot L. murray, utah April 14, 2022 "Very good in what he did and obviously knew what he was doing."
donald M. washington terrace, utah April 14, 2022 "Jim the Service tech was awesome Bd did a great job"
john B. ogden, utah April 13, 2022 "Jim Murphy was knowledgeable, personable and was able to quickly diagnose the problem we were having with our new thermostat. His solution was simple and effective."
carma F. salt lake city, utah April 13, 2022 "Very courteous, listened carefully to my need, work done in a timely manner"
ron W. provo, utah April 12, 2022 "A second visit could have been avoided if the first technician had checked the flame sensor. Other than that, everyone I dealt with was excellent. In Caleb's defense, the furnace happened to be working perfectly when he was here, so checking the sensor may not have occurred to him."
melvin C. roy, utah April 10, 2022 "The technician did a thorough job and informed me of possible problem in the future."
nancy S. washington terrace, utah April 10, 2022 "They were helpful, told us what was going on and did a great job."
benny A. west valley city, utah April 09, 2022 "John and Savanna did such a great job with everything they were working on, both were experts, answered all my questions and concerns, great job with clean up and removal of old furnace and AC, it was an honor to have them in my home with there work skills, Service Experts must be very proud to have John and Savanna on your company team."
john B. washington terrace, utah April 09, 2022 "All three installers were polite and respectful. Answered our questions. Spent extra time to get thermostat connected to HomeKit."
debra N. north ogden, utah April 09, 2022 "The technician was got a bit snarky because our filter was dirty, I am not supposed to change the filter, Barlow is because it is a special one and I am paying for the service. This make me wonder if the last time I it had serviced that it was not done."
bill F. brigham city, utah April 08, 2022 "The Technician was on time and seemed to have everything under control."
david J. sandy, utah April 06, 2022 "John and Savannah were efficient, knowledgeable and personable technicians."
jewel N. midvale, utah April 04, 2022 "Service members are always ready to wear masks and booties, and are friendly and ready to answer any questions."
bruce M. provo, utah April 04, 2022 "Our technician was patient and very thorough. Plus, he was friendly to boot."
john S. provo, utah April 04, 2022 "Tennant reported full satisfaction with service of cooling system"
johnnett R. ogden, utah April 03, 2022 "Roldolfo was best tech he was very detailed in his work took the time to care for my equipment showed me things i didnt know"
richard W. roy, utah April 03, 2022 "The technician was friendly, explained what she was doing, and completed the service quickly. She even took the time to call in to update the credit card information on my maintence account."
daniel J. roy, utah April 01, 2022 "Technician was on time and complete check up in a timely manner."
kallie N. tremonton , utah April 01, 2022 "Garrett was very nice, but as he went to leave *I* had to remind him that I needed to pay. He ran a card twice as a refund and told me it had declined both times. I ended up having to use another card. I understand that the technicians are probably told to update the membership plan, but he almost made me feel bad that I didnt want to at this time. The visit went smoothly and he explain what hed found and his opinion on what needs to happen (I DO appreciate he gave me several options). But honestly! If you try to update me on your plan and then forget to collect payment for what we agreed on, how seriously can I take you? I dont think this reflects my opinion of the company (this was our first time using Barlow), but maybe a refresher on the paperwork would be helpful."
russell W. roy, utah March 31, 2022 "Excellence is hard to achieve...for anyone. The guys did a fantastic job."
william S. provo, utah March 31, 2022 "I were worried about who to call for repairs. We haven't had to call anyone for many years. We were extremely satisfied with everything schedule, professional, curious, and experience."
renee C. south ogden, utah March 30, 2022 "Male tech was in training and seemed to know what he was doing and paid careful attention to detail. Female tech guided when needed. Both answered my questions. Very nice !!!"
john S. west valley city, utah March 30, 2022 "Work was done properly and on time, Daren was neat and cleaned up nicely."
kay V. midvale, utah March 28, 2022 "As usual Daren was very professional in checking all of the aspects of my plumbing and explained things that I might want to think about installing.in the future."
david H. sandy, utah March 26, 2022 "The service provided was well done, but slow. The technician was at our home for three hours."
byron an bagnell B. millcreek, utah March 26, 2022 "The technician was on time, personable, knowledgable and efficient"
max B. syracuse, utah March 26, 2022 "Technician explained what he was doing. He was polite and made sure I didnt have any questions before he left"
cecil C. syracuse, utah March 26, 2022 "Tech was very evecicuant checked everything. His name is Harry Bidwell. Very nice guy."
julie P. syracuse, utah March 25, 2022 "very efficient, answers all my questions, went above with service. very nice person, and explained ever thing to me"
brandon F. kaysville, utah March 25, 2022 "Harry did a great job and explained what he was doing and why."
ron W. kaysville, utah March 25, 2022 "Both men were very knowledgeable and focused on the job at hand. They were considerate about our needs and concerns. Cleaned up very well. I was impressed how organized the layout was done even with a very congested area. I was especially impressed with how well Luis knew the product and what needed to make the layout just right"
garry M. layton, utah March 24, 2022 "Technician was on time and explained every thing he was checking and why!!"
william L. provo, utah March 24, 2022 "Nick showed up on time and did an excellent job. He explained everything to me very clearly."
linda C. kaysville, utah March 24, 2022 "Jim, the service representative always does such a good job and gives us confidence in what he is doing. The person doing the water heater cleaning also did a good job."
nathan Z. centerville, utah March 24, 2022 "Jim was able to come early, he provided info about maintenance, and even offered to come in the near future to replace a UV bulb"
richard D. kaysville, utah March 24, 2022 "Friendly, fast, and efficient. I was kept informed of when they would arrive which is great."
carolyn M. roy, utah March 23, 2022 "The technicians were knowledgeable and explained what was needed for my furnace, but they advised me to wait awhile before replacing the filters. I did that today, and the filters were very dirty. It left me wondering why they didn't replace the filters when they were here."
rose G. north ogden, utah March 22, 2022 "The Service Expert contacted me to find out my problem and told me how long it would take him to get to my house and checked the furnace and solved the problem quickly. He was very good at his job."
ronald C. salt lake city, utah March 20, 2022 "He was unable to duplicate the problem using test mode. This could be due to the warmer weather than when the loud noise that occurred due Toto the condensers fan extremely high rpm."
kathy O. ogden, utah March 20, 2022 "Harry was great. He was on time and efficient with the service. The overall experience was enjoyable."
maynard A. orem, utah March 19, 2022 "Nick did a great job, very satisfied with him and his efficiency"
geraldine N. provo, utah March 19, 2022 "Nick thoughtfully answered all of my questions and was considerate about entering my home."
donald K. ogden, utah March 18, 2022 "The two men who came were very helpful and knowledgeable. We appreciated all they did to keep our A/C and furnace in good running condition."
david B. murray, utah March 17, 2022 "I had thought we had a HEPA filter, and had requested such when furnace/AC was installed some Yeats ago. Technican was familiar with filter specifications and convinced me it was a MERV 16. The MERV specifications had never been explained to me, and I was not familiar with them."
gale T. bountiful, utah March 17, 2022 "Good service, although I would prefer understanding equipment status rather than an attempt to sell replacement equipment."
travis B. provo, utah March 17, 2022 "Apolo was great - kind, introduced himself at the beginning. Made his way around the furnace and AC in a timely manner. Great guy!"
karen W. centerville, utah March 17, 2022 "They came earlier than the scheduled time, understood what we needed, and got job done."
carol H. springville, utah March 17, 2022 "The young serviceman was friendly, answered my questions."
barbara H. orem, utah March 16, 2022 "I felt that the appointment should have been rescheduled (or scheduled later in the first place) because the day was too cold to check AC. I was called about getting scheduled for AC service so I did schedule it. I am a widow and did not know that an accurate reading would be hard to get. Apollo covered the AC unit so he could get a reading. Apollo did his best with situation. For example, if I have a scheduled lawn service and the weather is not good that day then it is rescheduled my office."
sara D. ogden, utah March 16, 2022 "Trent was very efficient and explained exactly what the issue was."
mike W. orem, utah March 15, 2022 "Did a great job on the install. Left a huge mess for my wife to clean up. Also, don't like the way the pipes just come out of the back of the house."
steve G. washington terrace, utah March 13, 2022 "Came out on a Sunday to replace a $40 part that I had already diagnosed at my elderly mother in laws home, and after exhaustively trying to sell me a new furnace, settled for trying to sell said $40 part for $497 - an igniter.... Terrible and unjust, unfair way to do business with someone who owns 8 other rentals in the same area and has done business with Barlow for years.. never again will I do business with Barlow for my rentals, my house and I'll certainly let everyone within my rental community and entire family know how crooked this company is."
michael P. layton, utah March 13, 2022 "They surveyed the situation, discovered the problem and fixed it right away."
marty H. sandy, utah March 13, 2022 "ROBERTO was on time. He explained what he was going to do. He finished in a timely manner. He was friendly, courteous and professional."
paul N. south jordan, utah March 13, 2022 "Still leaking under the sink! After several trips to fix it. Need new eyes and free!"
richard H. provo, utah March 12, 2022 "I was so happy that the filters I requested were delivered the same day, and I was able to have a nice chat with the technician that has helped me before."
devern P. provo, utah March 12, 2022 "Very friendly and professional men. They obviously knew their trade."
doris L. washington terrace, utah March 11, 2022 "Sylvia always does an excellent job. She is careful not to track up my house and always takes care of things in a very professional way. I like having her come to my house. I wish all service people were as good as her."
julie P. north ogden, utah March 11, 2022 "Trent answered all my questions easily and thoroughly. I felt very comfortable with his professional skills and knowledge."
travis W. murray, utah March 10, 2022 "Good job I just wish you guys would get my name right. It's Travis"
deborah M. salt lake city, utah March 10, 2022 "Daren was on time, and was very courteous and professional."
justin L. layton, utah March 09, 2022 "My technician was very nice. He explained everything he needed to do and answered all my questions."
jesse J. ogden, utah March 07, 2022 "This was a call to address the mess up. And you guys even messed up this call."
sarah O. ogden, utah March 07, 2022 "The tech was very respectful and personable, and the service was great."
mary anne P. sandy, utah March 05, 2022 "The problem was a plugged filter but the technician didn't check the filter until his third visit. I spent most of two very cold days waiting for someone to show up."
john P. sandy, utah March 05, 2022 "Daren did a good job to replace the water softener and checked it very good."
kristy N. west haven, utah March 05, 2022 "Both Services Technicians were awesome. Polite, informative and professional."
madeleine R. salt lake city, utah March 04, 2022 "I asked if we could schedule the repair first thing on Monday and he was already working on it at 7:30am when I called- came out way sooner than I expected, too."
judy B. cottonwood heights, utah March 04, 2022 "The technician was very professional and nice and did a super job!"
hannah T. ogden, utah March 02, 2022 "The entire crew was friendly, kind, and helpful. They explained and walked me through everything. Taylor went above and beyond to help with an unexpected water issue."
kevin P. salt lake city, utah March 01, 2022 "They were polite and seemed knowledgeable but this is the 3rd time in the 5 months that weve had the new furnace and a/c that its stopped working. Weve had to have installers back to fix problems from the previous installations. Will wait to see if this solves the problem."
eddie S. sandy, utah February 28, 2022 "Always great service. Job site left Clean and careful to protect flooring. Very pleasant also."
paul M. sandy, utah February 28, 2022 "Explained what he was doing and answered all of my questions."
john Z. uintah, utah February 26, 2022 "I pay 35.00 a month give or take a few bucks, and its to have someone respond in a timely manner! The first visit of the day I had to wait 7 hours, the second of the day no one was available to respond? I had to use another company.. am I misunderstanding the service available? I waited in a home that was 45 degrees.."
jeanette S. north ogden, utah February 26, 2022 "Technician Sylvia does a wonderful job. Knowledgeable, professional and friendly. Is neticulous about her work and conveys things I need to know. Other staff is the same, scheduling appts is easy and techs arrive on time."
howard B. clinton, utah February 26, 2022 "Jim always communicates well and checks our equipment throughly. We always feel assured Barlow is taking care of our heating & AC so we get the best from our purchase from them."
eldon A. south jordan, utah February 25, 2022 "Sales clerk at front desk new what I needed and got it quickly."