We Can Repair Any Kind of Gas Fireplace in the Wasatch Front region

Gas fireplaces make adding heat to your the Wasatch Front region home easy. Just flip a switch or push a button for instant heat.

They’re also relatively easy to use. Unlike their woodburning alternatives, there’s no need to put in firewood or sweep up ashes. But like any other natural gas units, these fireplaces need annual maintenance to help them run efficiently and avoid failure.

When your fireplace won’t ignite or won’t keep burning, the Experts at Barlow Service Experts can help. Use our step-by-step tips first. If your fireplace still isn’t heating correctly, let us know. We can work on any model. All of our technicians are NATE certified, which means they’ve passed rigorous education to better serve you. And all of our excellent work is backed by a 100% Satisfaction Guarantee for a year.*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a few causes why your fireplace won’t turn on. Pull off the cosmetic plate beneath your fireplace to get at its pieces.

  1. Is a breaker tripped? Take a look at your home’s electrical panel and reset breakers as necessary.
  2. Is the gas flowing? Make sure the valve is in the “open” placement.
  3. Is the pilot light on? If it has been extinguished, follow manufacturer instructions to rekindle. Secure the vent cap to halt drafts from putting it out.
  4. Pilot light lights but won’t stay on? There could be trouble with the thermocouple, a metal safety sensor that regulates gas flow.
  5. Pilot light stays lit but fireplace won’t heat? It could be the thermopile, a metal piece that converts heat to electricity to open the gas valve.

If you think there’s a problem with the thermocouple or thermopile, get in touch with us for help.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Tweak the flame and vacuum the burners once they’ve completely cooled.
  • Grinding or shrieking sounds? Have Barlow Service Experts fix or install a new blower.
  • Strange odors? Clean the fireplace’s interior and flue with the steps below. If you smell rotten eggs or burning wires, turn off the fireplace, get fresh air in your home and contact us immediately.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a consistent basis can help it operate more efficiently and avoid costly malfunctions. It may even help it work longer.

  1. Make sure your fireplace is totally cooled.
  2. Turn the gas off by spinning the valve to “off.”
  3. Take out the gas logs, examine them for cracks and clean them with a soft-bristled brush.
  4. Clear the lava rocks, vacuum them individually and wipe away soot with the brush.
  5. Clean the internal parts of the fireplace with a vacuum hose attachment.
  6. Clean internal edges with a moist cloth. Use warm, soapy water to get rid of dust or soot buildups.
  7. Return lava rocks and logs in the same order.
  8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to break.
  9. If you have a vented gas fireplace, take a look at the outside vent and get rid of debris such as leaves or bird nests.
  10. Check your carbon monoxide detector is operating properly.

Schedule Annual Maintenance Today

Once your fireplace is heating again, book periodic inspections with us. These checks can potentially discover trouble before they develop. We’ll inspect your components for fractures. We’ll also make certain there aren’t any leaks and that pressurization levels are right.