We Can Repair Any Kind of Gas Fireplace in the Wasatch Front region

Gas fireplaces make adding comfort to your the Wasatch Front region home simple. Just flip a switch or push a button for instant heat.

They’re also relatively easy to use. Unlike their woodburning alternatives, there’s no need to put in firewood or clean up ashes. But like any other natural gas units, these fireplaces have to have annual maintenance to help them run efficiently and avoid failure.

When your fireplace won’t ignite or won’t keep burning, the Experts at Barlow Service Experts can help. Use our easy-to-follow tips first. If your fireplace still isn’t heating like it should, let us know. We can work on any model. All of our technicians are ACE certified, which means they’ve passed rigorous education to better serve you. And all of our excellent work is backed by a 100% Satisfaction Guarantee for a year.^*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be several causes why your fireplace won’t start. Pull off the cosmetic plate beneath your fireplace to access its pieces.

1. Is a breaker tripped? Take a look at your home’s electrical panel and reset breakers as necessary.
2. Is the gas flowing? Make sure the valve is in the “open” placement.
3. Is the pilot light on? If it is out, follow manufacturer instructions to rekindle. Secure the vent cap to halt drafts from putting it out.
4. Pilot light turns on but won’t stay on? There could be trouble with the thermocouple, a metal safety sensor that regulates gas flow.
5. Pilot light stays ablaze but fireplace won’t heat? It could be the thermopile, a metal piece that converts heat to electricity to open the gas valve.

If you think there’s a problem with the thermocouple or thermopile, ask for help.

Fireplace is Making Odd Sounds or Smells

• Rumbling or roaring noises? Adjust the flame and vacuum the burners once they’ve completely cooled.
• Grinding or shrieking sounds? Have Barlow Service Experts service or put in a new blower.
• Strange odors? Clean the fireplace’s interior and flue with the steps below. If you smell rotten eggs or burning wires, turn off the fireplace, get fresh air in your home and contact us immediately.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a consistent basis can help it operate more efficiently and avoid pricey breakdowns. It may even help it run longer.

1. Make sure your fireplace is completely cooled.
2. Switch the gas off by spinning the valve to “off.”
3. Remove the gas logs, examine them for cracks and clean them with a soft-bristled brush.
4. Clear the lava rocks, vacuum them individually and wipe away soot with the brush.
5. Clean the internal parts of the fireplace with a vacuum hose attachment.
6. Clean interior edges with a moist cloth. Use warm, soapy water to get rid of dust or soot buildups.
7. Put back lava rocks and logs in the same order.
8. Clean the glass housing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can etch the glass or cause it to break.
9. If you have a vented gas fireplace, take a look at the outside vent and get rid of debris such as leaves or bird nests.
10. Check your carbon monoxide detector is operating properly.

Schedule Annual Maintenance Today

Once your fireplace is running again, schedule regular inspections with us. These examinations can potentially find issues before they develop. We’ll inspect your components for fractures. We’ll also double-check there aren’t any leaks and that pressurization levels are right.