Please choose a Location

Unfrozen Winter Winners Enjoy Their Disney Cruise

You might remember the charming Hall family who won our Unfrozen Winner contest earlier this year. Check out their adorable snowman submission! 

Stevenson Service Experts sent the winners on a Disney Cruise and paid for airfare for four. Rebecca and Bradley (Mom and Dad) took their two oldest youngsters, Korbin and Brooke, on their Disney Cruise during mid-summer. This was Korbin and Brooke’s first cruise and Rebecca and Bradley had not been on a cruise in nearly 10 years. 

“I can’t begin to describe how much fun we had and how absolutely unbelievable the whole thing was,” wrote Rebecca. “It was a vacation we could have never taken on our own. Disney does cruising right!” 

The Halls were kind enough to give us their itinerary and some pictures from their incredible trip. If you want to a Disney Cruise, or just looking to see what it’s all about, keeping reading for the highlights from the Hall’s trip. 

Monday

We sailed for 2 days (Saturday and Sunday) and then ported in Tortola, British Virgin Islands. We booked a Catamaran and went out with four different families all day. It was my son and daughter’s first time snorkeling and they were in heaven. We saw turtles and stingrays – it was probably the best experience of the entire trip! 

Tuesday

We sailed from Tortola to St. Thomas in the American Virgin Islands, where we were able to snorkel some more, went swimming, and laid out on the beach. The water was actually that turquoise blue that you see in movies – truly picture perfect. 

 

Thursday

We traveled all day Wednesday and then docked at Castaway Cay, Disney’s Cruise Line Guest-Only Island. The water was very blue and had perfect visibility underneath, so of course – more snorkeling! They placed a bunch of Mickey Mouses you could find underwater, which was nice because there weren’t as many fish. They also have an adults-only beach which we took advantage of while Korbin and Brooke played with other kids. The island had employees everywhere to help take care of the kids so we (Rebecca and Bradley) hung out and had a daiquiri. It was just like a floating Disneyland! 

Aboard

I (Rebecca) get goosebumps thinking about everything on the cruise ship – it was all so fun and extraordinary! They have a “Midship Detective Agency” where you pick the mystery you want to solve and they give you a card so you can record all your clues. When you place the card up to a painting, it actually springs to life – it talks to the group, tells you about the mystery you are working to solve, and gives you hints and directions. One mystery took us two hours because we were chasing clues all over the cruise ship. 

They are continually showing first-run movies out around the pool so we got to see Big Friendly Giant, Alice Through the Looking Glass, Jungle Book, and Finding Dory. We also got to ride the Aqua Duct, which is a large slide that shoots you up and down and swings you out above the boat! 

The whole group went Goofy Golfing and the cruise also has games like basketball, fooseball, and a Tween Club called Edge with activities like scavenger hunts, get to you know you games, and more. 

It’s so easy to find characters on the ship – you only have to wait a couple minutes versus 30 or 40 at Disneyland. We saw about two per day, and one day we met five in a row! They also have multiple versions of the characters, such as Captain Mickey, Traditional Mickey, etc. 

The room was amazing! Ours included an ocean view room with a large porthole and window seat. Our room was a perfect size and all four of us were comfy and never felt squished. 

Dining

You go between three restaurants. Enchanted Garden has awesome flower lights on the ceiling that open and close and the colors on the ceiling change throughout your meal and Royal Court was extremely elegant and made me think of Cinderella. The food is very gourmet and they have an awesome variety. My oldest tried everything, including escargot at the Royal Court. (He thought it tasted like dirt!) 

Animators Palette is animation-themed and they put markers on your table so you can draw a figure. They offer directions on how to draw a figure, then they pick up the drawings and at the very end of dinner, they animate your drawings on the wall. You have no idea it’s coming! They choreograph them to music and place them in Disney films. My daughter is our artist so she did really well with hers and was thrilled – the rest of us weren’t quite as proud 

“Our family can’t thank Service Experts enough for this unbelievable trip,” Rebecca said after they returned from their cruise. “I get emotional when I think about it all. Entering a contest I never thought would go anywhere, finding out we were a finalist, the nail-biting voting phase, the big announcement, researching and choosing which cruise, the anticipation of going and finally experiencing an incredible adventure. It was such an amazing time living it all. We are so grateful!” 

Like Service Experts on Facebook to watch for our next great contest! 

Savings For You

See All Offers Here >
Offer

$50 OFF ANY REPAIR

  • Save $50 on a Paid Service
  • Written 100% Satisfaction Guarantee
  • Plus, ask how to save an additional 15% and waive your trip charge!
print
Offer

FREE FAULT LOCATE FEE WITH ANY PAID REPAIR

  • Valid 24/7/365 weekends and holidays
  • Written 100% Expert Service Guarantee
print

© 2024 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.

Chat with a Service Experts Professional