Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be really frustrating when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are ways to find the cause of the problem and possibly take care of the issue on your own. While complicated issues are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some simple heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting tips to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

It can be really aggravating when your heat pump’s not cooling or will not switch into heating mode.

Fortunately, there are things you can do to find what’s causing the problem and maybe even resolve the issue on your own. While challenging issues are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some ordinary heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting ideas to help you address the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before calling a professional HVAC business to diagnose and correct concerns with your heat pump, there are several steps you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Confirm your thermostat is in the correct mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Inspect the circuit breakers. Confirm the circuit breakers for the heat pump and the air handler/furnace are in the right position. Occasionally a tripped breaker can prevent the heat pump from functioning properly. 
  • Assess airflow and filters: Low airflow caused by clogged filters, blocked vents or other obstructions can lead to inefficient operation. Change dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could limit airflow.
  • Do a visual inspection of the outdoor unit: Check the outdoor unit and condenser for dust, dirt or vegetation that might be impeding airflow. Remove any clutter that might have an adverse impact on the unit’s performance.

When to Contact a Professional for Heat Pump Problems

While some heat pump issues can be easily solved by homeowners, sometimes it’s best to reach out to a professional for assistance. As an example, if you have concerns about the power supply to your heat pump, it’s safer to call a pro.

Heat pumps may be stuck in heating or cooling mode for numerous reasons that require technical know-how, such as improper refrigerant levels or difficulty with temperature sensors or valves. If one of those problems is causing your heat pump to get stuck in the wrong mode, it’s best to have it addressed by an experienced professional like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried our suggested troubleshooting strategies and your heat pump is still stuck in heat mode, contact one of the qualified technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the issue accurately and quickly make the required repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the trusted choice for heat pump repair in the U.S..

For reputable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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