No, not Batman. We are talking about Mr. Bruce who assisted our friends Jamin and Ashley Mills from The Handmade Home. After deciding to buy a 40 year old home, the Mills (reasonably) wanted to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork assessed. Mr. Bruce, who you can see in the picture, has been in the heating and AC repair and maintenance field, coincidentally, 40 years. Was it serendipity?
He was utterly amazing. He’s become our new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills gang take pictures of him while he inspected their home’s heating and air conditioning system. Looks to us like he was having fun.
At Barlow Service Experts, we offer a 100% satisfaction guarantee and were delighted to hear that Bruce was living up to our promise. The Mills said that Bruce was “like the calming father figure” and went on to say he is the “kind of man you call on for help and can absolutely trust.”
As we train all of our NATE-certified technicians to do, Bruce took his time to explain everything, and if he wasn’t sure they understood, the Mills said he took the time to explain it again.
Just like the Mills, many homeowners need to make choices that affect their heating and A/C systems, beyond which system to buy, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be improved?
On top of giving answers to their questions, the Mills learned the importance of having thorough maintenance of an older system and, more vital, “the importance of having the right person and company come out and do the maintenance for you.”
While Bruce wasn’t able to share results that were all joy and rainbows, he was sincere and explained that the decisions made when choosing which heating and A/C system to purchase for your home affects your indoor air quality and the health of your children (and their lungs!).
Bruce made us proud when he helped the Mills family with their recent AC safety inspection and tune-up service. If you are considering upgrading your older system, have questions about your indoor air quality, or want a seasonal tune-up, call Barlow Service Experts today and we’ll get you set up with one of our amazing technicians, just like Bruce!