Please choose a Location

10 Questions to Ask an HVAC Contractor

Finding the best HVAC contractor to replace or service your home comfort system can be difficult. That decision is important because the contractor you hire heavily impacts your HVAC system’s quality, longevity and efficiency for years to come.

To help you make an informed decision, research several companies in your neighborhood that might be a good fit for the job. Once you find a handful of candidates with adequate experience and positive reviews, reach out to each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Inquiring about a company’s license and insurance should be the first question on the list. Hiring a licensed contractor is how you know that they fulfill the state and local standards for HVAC companies. Then, insurance shields you from liability in case of accidents during the project. A reputable HVAC contractor can provide verification of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are available in many sizes. Installing an HVAC system that isn’t the right size for your space causes inefficient performance and could limit the unit’s life expectancy. A seasoned contractor can assess your home and determine the recommended heating and cooling capacity of your new HVAC equipment for maximum comfort and longevity.

3. What Brands Do You Carry or Recommend?

Various furnace and AC brands offer products with differing properties, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that will help you locate the most appropriate fit for your requirements. To get an idea of equipment quality and prices, think about making a list of brands the contractor suggests and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is better than a verbal estimate. When you have an itemized written estimate, you will know what the contractor charges for each component, including labor, helping you recognize where your money is going. Get estimates from many HVAC contractors to help you compare prices and protect you from unforeseen costs.

Remember, low-ball estimates don’t always lead to the savings you are hoping to get. You’ll likely end up with second-rate equipment and poor customer service, or the company will tack on extra fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. Still, you should also inquire about parts and equipment warranties. Some HVAC contractors offer extended warranties and satisfaction guarantees, displaying confidence in their technicians and equipment.

6. Do You Offer Maintenance Services?

Routine tune-ups are crucial to maximize your HVAC system’s efficiency and life span. Consider choosing a contractor that offers tiered memberships to fit your needs and budget. Signing a maintenance agreement with your installer encourages solid long-term HVAC performance. It also means you won’t have to restart your search for a qualified contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

The majority of HVAC work requires permits from local or state authorities. A reputable contractor should handle this process on their own, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s worthwhile to understand how a contractor structures their payment schedule. Be sure to ask if they provide financing options or if they require full payment when the project is done.

9. How Long Will the Installation Take?

The length of time it will take to install your new system will vary based on the project’s size and difficulty. Even so, having a clear timeline is fundamental to reduce disruption to your daily routine. Your contractor should give a reasonable time frame to bring the project to its conclusion and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to suggest ways to enhance energy efficiency through a home energy audit. Finding the time to add insulation, replace old windows, seal air leaks and perform other specific actions may help you qualify for a less expensive heating and cooling system. The result is a more affordable up-front investment and lower utility expenses for years to come.

Contact Service Experts Heating, Air Conditioning & Plumbing, for HVAC Contracting Services in the U.S.

At Service Experts Heating, Air Conditioning & Plumbing, we know that choosing the right HVAC contractor is a critical decision you shouldn’t take lightly. As industry leaders with years of experience, and as one of approximately 100 Service Experts locations across North America, the staff at Service Experts Heating, Air Conditioning & Plumbing proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer satisfaction and knowing we performed a job well done.

So, if you’re looking for a respected HVAC partner, don’t hesitate to give us a call at 866-397-3787. Any time you contact a Service Experts office like Service Experts Heating, Air Conditioning & Plumbing, we’ll be ready to answer your questions and help you make the appropriate decisions for your home comfort needs.

Savings For You

See All Offers Here >
Offer

$50 OFF ANY REPAIR

  • Save $50 on a Paid Service
  • Written 100% Satisfaction Guarantee
  • Plus, ask how to save an additional 15% and waive your trip charge!
print
Offer

MAKE NO PAYMENTS FOR 30 DAYS!

  • Upgrade to Worry-Free Comfort with the Advantage Program and make NO payments for 30 days!
print

© 2024 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.

Chat with a Service Experts Professional